Welcome to our customer service

Our customer service team is available to attend all your concerns between 9:00 a.m. and 7:30 p.m. (GMT-5 Bogotá), from Monday to Saturday. If you need to contact us outside of those hours, please send us a e-mails or a WhatsApp message and one of our representatives will contact you as soon as possible.

Telephone: +57 310 709 0530

Customer service concerns: ventas@juliefranco.co

Inquires, press and media: info@juliefranco.co

Main boutique address: Carrera 51b #82 – 100 Local 7, CC Palmas Mall.